TEMPORARY PANDEMIC POLICIES
The Board of Commissioners is working hard every day to stay ahead of this pandemic and to address the challenging needs of our patrons. Given we are all under a “stay in place” order, we know that many are not only facing physical and emotional impacts but economic impact as well.
We are alternating our field staff so they can safely maintain our properties. This ensures that our properties are clean and safe as they remain open to the public. Office staff is also alternating reduced hours and responding to the public via phone, mail and email.
In an effort to support our neighbors and community at large, the Board has adopted the following policies:
METERED PARKING INFORMATION:
PLEASE TAKE NOTICE that All Parking Meters on the street and throughout our lots are in full force and effect.
In order to facilitate payment of the parking meter during this pandemic, parking meters will continue to operate with the deposit of coins or by using the PASSPORT pay by phone app. We have lifted the time limit restrictions on the app for the street meters in the residential areas of East Hartsdale Ave. and in our Site C Parking Lot and Site A Garage so that residents can extend their time by phone. Time limits are being enforced at the street meters in the business districts of East Hartsdale Ave. and Central Ave. so that parking is readily available to consumers in support of the local business communities.
Greenburgh Police have advised that 3 hour time limit at non-metered areas of Columbia Ave, Lawton Ave., Wilson St., Lakeview, Jane St., continue to be waived through Sunday, June 14th. Time limits on these streets will go back into effect on Monday, June 15th.
Site A Overnight Permit Holders: You may leave your vehicle on level 2 during hours not covered by your permit provided you deposit coins in the meter or use the pay-by-phone app. The time limit restriction on the app has been lifted during this pandemic in order to accommodate our permit holders. On Saturdays you can move the car to non-metered levels 4 & 5 or again, use coins or pay-by-phone to pay the meter.
INFO FOR COMMUTER PERMIT HOLDERS:
Annual Commuter Permits have always been eligible for pro-rated refunds. This policy will continue. If you would like a refund, please return your permit decal by mail to Hartsdale Public Parking District, 234 E. Hartsdale Ave., Hartsdale, NY. 10530 along with a signed request for a refund (please be sure to include your full name and mailing address). You may also drop these items off to our office on level 3 of the Site A Garage (please place in an envelope and deposit it in our mailbox at this location). Site A is located behind Rite-Aid on East Hartsdale Ave. refunds will be processed and mailed within two weeks. Please note that should you require a permit again in 2020 you will have to purchase a quarterly permit through the end of 2020. You will be eligible to apply for an annual permit again in December for 2021.
Quarterly Commuter Permits are normally not eligible for refunds. A special accommodation was made to issue refunds on 2nd Quarter permits provided the permit decal was received by us no later than May 15, 2020. No refunds will be issued on quarterly permits after this date. We have extended the time to renew your 3rd Quarter Permit until July 15th to make sure that permits are only being sold to those who actually require it - there will be no refunds issued on 3rd Quarter permit sales. 3rd Quarter Commuter applications will be mailed on May 29, 2020.
We hope these policies assist you during these trying times. You can contact our office at 914-723-1026 or email us at info@hartsdaleparking.com. Your inquiries will be addressed as soon as possible. We ask for your patience as our staff are working limited hours during this pandemic.
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